A little help, when you need it.
Let's get you
back to the table.
Finding your download
After confirmed payment, Payhip provides the download and emails your receipt. Save that email: its link is your starting point for retrieving the game later. Tabletop Shop has no customer login.
Can't find the receipt?
Check the inbox and spam folder for the email address used at checkout. If it still isn't there, contact support with the purchase email, approximate date and order reference if available. Never send full card or bank details.
Opening and printing
Download and extract the ZIP first. Open the PDF matching your paper size: US Letter or A4. Choose colour or low-ink and print at 100% scale. You'll need two ordinary six-sided dice, a pencil, a printer and paper.
A problem with your order?
If payment is pending, failed or cancelled, wait for confirmation before expecting download access. If the email is wrong, a link is unavailable or a file won't open, contact support. We can check the provider order record and help with the appropriate recovery step.
Contact and refunds
We offer seven-day satisfaction refunds in addition to applicable statutory rights. Cancel a purchase or request a refund. Rights concerning faulty files are separate from this voluntary window.
Email customerservice@volidion.com.
See terms and refund information. For general feedback, the Feedback tab is available on every page. It is not a substitute for order support.
